Two success stories that show how UNISON’s support delivers real results, standing up for members when others won’t.
A UNISON member has successfully received a four-figure compensation settlement following a personal injury incident involving Croydon Council — thanks to the union’s legal support services.
The member was injured caused by unsafe public infrastructure. Despite the seriousness of the incident, the council’s insurers refused to negotiate a settlement.
UNISON’s legal team stepped in, launching formal court proceedings and advocating on the member’s behalf. After persistent efforts, satisfactory terms of settlement were reached, and the member received a four-figure compensation payment, with no deductions made by the legal team, the member received the full settlement amount.
“Cases such as this show the value of the union’s legal service. It also shows that the union is prepared to take cases that claim companies and no win/no fee solicitors will not.” – Thompsons Solicitors
In a separate case, a UNISON member received a four-figure compensation settlement after being injured in a workplace incident. The case involved Croydon Health Services NHS Trust, whose insurers initially refused to negotiate a settlement.
UNISON’s legal team responded swiftly, pursuing legal action and providing full representation throughout the process. Their efforts led to a successful resolution, with the member receiving a four-figure payment, paid in full and without deductions.
Together, these two stories highlight the real-world impact of UNISON membership — offering expert support, legal protection, and a strong voice for members when it matters most.
