Croydon University Hospital UNISON Branch Secures Landmark Agreement for Healthcare Support Workers
Croydon University Hospital UNISON Branch is proud to announce a major victory for Healthcare Support Workers (HCSWs) following the signing of a Memorandum of Understanding (MoU) between Croydon Health Services NHS Trust and UNISON. This agreement marks a significant step forward in recognising the evolving roles and contributions of HCSWs across the Trust.
The MoU, signed after months of dedicated negotiation led by the Croydon University Hospital UNISON Branch, confirms that HCSWs whose roles have developed beyond their original job descriptions will be regraded to Band 3, with backpay dating back to 1st August 2021.
Key terms of the agreement include:
- Regrading to Band 3 for eligible HCSWs, acknowledging the increased complexity and responsibility of their roles.
- Backpay from 1st August 2021, or from the employee’s start date if later, calculated in line with Agenda for Change pay awards and progression.
- No financial detriment for staff whose regrading does not immediately result in higher earnings—previous salary levels will be protected.
- Option to opt-out for staff who prefer to remain in Band 2 roles, without losing entitlement to backpay.
- Appeals process in place for any disputes regarding backpay calculations or regrading dates.
UNISON is pleased to confirm that affected staff will receive their uplift and backpay in their October or November pay packets, following completion of the consultation and administrative processes.
David Burgess, Branch Secretary of the Croydon University Hospital UNISON Branch, said:
“This agreement is a testament to the power of collective action and the importance of recognising the real value of our members’ work. Our HCSWs have gone above and beyond to deliver outstanding patient care, and this MoU ensures they are fairly rewarded for their dedication.”
The Branch extends its thanks to all members who contributed to this campaign and to the Trust for engaging constructively to reach this positive outcome.
Why Join UNISON? This Agreement Shows Why It Matters
The recent Memorandum of Understanding signed between Croydon Health Services NHS Trust and UNISON is a powerful example of what union membership can achieve. Thanks to the tireless efforts of the Croydon University Hospital UNISON Branch, Healthcare Support Workers (HCSWs) will now be regraded to Band 3 and receive backpay dating back to August 2021—recognising the real value of their work.
This outcome didn’t happen by chance. It was the result of collective action, expert negotiation, and persistent advocacy by UNISON representatives who understand the system and fight for fairness. Joining UNISON means having a voice, being part of a movement that protects your rights, and benefiting from the strength of solidarity.
Whether it’s pay justice, workplace safety, or fair treatment, UNISON is here to support you. This agreement is proof that when workers stand together, real change is possible.
For further information, please contact: David Burgess
Branch Secretary
Croydon University Hospital UNISON Branch
Email: ch-tr.unison@nhs.net
[Pictured: Sue Pringle, Unison Branch Chair and Simon Haben, CPO, sign the Memorandum of Understanding securing the deal for HCSWs]
